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Welcome to Wetsuit Specialty Shop! These Terms and Conditions govern your use of our website at wetsuitsshoponline.com and all purchases made through our online store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. About Our Shop

Wetsuit Specialty Shop is your premier destination for high-quality water sports gear, specializing in:

  • Children’s sun suits and wetsuits for all seasons
  • Men’s wetsuits including long john, shorty, summer, and winter varieties
  • Rash guards and quick-dry clothing for all ages
  • Specialized surf wetsuits and accessories

We cater to water sports enthusiasts worldwide, with a focus on providing gear that enhances your aquatic adventures.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Be responsible for maintaining the confidentiality of your account credentials
  • Comply with all applicable laws and regulations

3. Products and Services

Product Descriptions

We make every effort to accurately display our products, including colors, features, and specifications. However, actual colors may vary slightly due to monitor settings, and we cannot guarantee complete accuracy.

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Neoprene Hoodies & Sweats
  • Ponchos/Changing Robes
  • Wetsuit Accessories
  • Items marked “Final Sale”

4. Ordering and Payment

Order Process

When you place an order:

  1. You will receive an order confirmation email
  2. We process orders within 1-2 business days
  3. You will receive shipping confirmation with tracking information

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are in USD. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Shipping Policy

Shipping Methods

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

Shipping Areas

We ship worldwide, excluding some Asian regions and remote areas. Contact us if you’re unsure about delivery to your location.

Delivery Issues

If your package is lost or significantly delayed, contact us at [email protected] within 30 days of shipment.

6. Returns and Refunds

Return Policy

We accept returns within 15 days of receiving your order. Returned items must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging with all accessories

Return Process

  1. Submit a return request via email to [email protected]
  2. Wait for our approval (1-2 business days)
  3. Ship the item to: 6391 West 60th Avenue, Arvada, CO 80003

Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Wetsuit Specialty Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors or omissions in product descriptions
  • Delivery delays beyond our reasonable control
  • Improper use of our products

Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:

Wetsuit Specialty Shop
6391 West 60th Avenue
Arvada, CO 80003
Email: [email protected]

Thank you for choosing Wetsuit Specialty Shop for your water sports needs!